Privacy Policy

Last updated: 23 October 2026

Salma Tour And Travel respects your privacy. This policy explains what information you may share with us when you enquire about a trip or make a booking, and how that information is used.

1. Information you may provide

Depending on your enquiry or booking, you may share your name, phone number, email address, preferred travel dates, number of travellers, chosen package, travel preferences, and other details needed to plan your trip.

2. How we use information

• To respond to enquiries and communicate with you about your trip.
• To prepare itineraries, quotations, and booking arrangements.
• To coordinate travel-related services you request, where necessary.
• To manage changes, cancellations, refunds, and customer support.

3. WhatsApp, email, and third-party services

Our website may open WhatsApp or your email application so you can send an enquiry. If you contact us through these services, your information is also handled under the relevant provider's own privacy terms. Hotels, transport providers, or other service partners may need relevant details to deliver services you request.

4. Website forms and storage

Submitting our contact form opens a pre-filled message in WhatsApp for you to review and send. The form itself does not confirm a booking. Do not assume an enquiry has been received until you send the message and receive a response. Information sent to us may be retained in our communications and business records as needed to respond to you and manage a booking.

5. Sharing and protection

We do not intend to sell your personal information. We share relevant details only when needed to handle your enquiry, arrange a service you request, comply with applicable legal requirements, or protect legitimate business and customer interests. We take reasonable care with information, but no online communication or storage method can be guaranteed completely secure.

6. Your choices

You may choose what information to provide, subject to the details needed to handle your request. You can contact us to ask about, correct, or request deletion of information you have shared, subject to any records we need to keep for legal, accounting, or booking purposes.

7. Children

Our website is intended for people arranging travel. A parent or legal guardian should provide information on behalf of a child where appropriate.

8. Changes to this policy

We may update this policy as our services or processes change. The current version will be published on this page with its latest update date.

9. Contact us